FAQ and Policies

At Dogwood & Wild, we are committed to protecting your privacy. We recognize the importance of safeguarding your personal information, and we have developed this Privacy Policy to explain how we collect, use, disclose, and protect your personal information.

1. Information We Collect
   When you browse our online store or make a purchase, we may collect certain information from you, including your name, email address, shipping address, billing address, phone number, payment information, and other information necessary to process your order.
2. How We Use Your Information
   We use your information to process your order, communicate with you about your order, and provide you with the best possible shopping experience. We may also use your information to send you marketing communications that we believe may be of interest to you.
3. Sharing Your Information
   We may share your personal information with third-party service providers who help us with our business operations, such as payment processors and shipping providers. We may also share your information with law enforcement agencies, government agencies, or other third parties as required by law.
4. Data Security
   We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to help protect your information.
5. Cookies
   Our website may use cookies to enhance your shopping experience. Cookies are small data files that are placed on your device when you visit our website. You can disable cookies in your browser settings if you prefer.
6. Changes to this Privacy
   Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
7. Contact Us
   If you have any questions or concerns about this Privacy Policy, please contact us on our contact page.

Returns are only accepted if the product is damaged. If that unfortunately happens to you, please don’t hesitate to reach out to us via our contact page and we will make it right. If for any reason, the item does need to be returned, the return shipping will be paid for by the customer.